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TERMS & CONDITIONS

Welcome to Nisa's Beauty

Welcome to Nisa's Beauty. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Nisa's Beauty is an online retailer offering premium skincare, wellness and beauty products, including products from trusted brands such as Infinity Crystal and Essel.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian.

  • The information you provide is accurate and complete.

  • You will not use this website for unlawful purposes.

3. Products

We strive to ensure all product descriptions, images and pricing are accurate.

However:

  • Colours may vary slightly depending on your screen.

  • Packaging may occasionally change without notice.

  • Product availability is subject to stock levels.

Nisa's Beauty reserves the right to discontinue products or change pricing without prior notice.

4. Orders

Once your order has been placed, you'll receive an order confirmation email.

Your order is only accepted once payment has been successfully processed.

We reserve the right to cancel or refuse any order where necessary.

5. Pricing

All prices are displayed in South African Rand (ZAR).

Prices include VAT where applicable.

Shipping charges are calculated during checkout.

6. Payment

We accept secure online payments through our approved payment providers.

Nisa's Beauty does not store your banking or credit card information.

7. Shipping

Orders are processed within 1–2 business days.

Delivery times vary depending on your location.

Once dispatched, customers will receive tracking details where available.

8. Returns

Due to hygiene and safety regulations, opened skincare, wellness and supplement products cannot be returned unless:

  • The incorrect item was supplied.

  • The product arrived damaged.

  • The product is defective.

Claims must be reported within 48 hours of delivery.

9. Refunds

Approved refunds will be processed to the original payment method.

Shipping costs are non-refundable.

10. Health Disclaimer

Our products are intended to support beauty and wellness.

They are not intended to diagnose, treat, cure or prevent any disease.

Results may vary from person to person.

Customers who are pregnant, breastfeeding, taking medication or have existing medical conditions should consult a healthcare professional before using supplements.

11. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Product descriptions

  • Graphics

  • Branding

is the property of Nisa's Beauty unless otherwise stated. Content may not be copied or reproduced without written permission.

12. Limitation of Liability

Nisa's Beauty shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our products.

Our maximum liability shall not exceed the value of the purchased product.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

14. Contact Us

Nisa's Beauty

📍 Westville, Durban, South Africa

📧 Email: info@nisasbeauty.co.za

📱 WhatsApp: 081 383 2543

Terms & Conditions

PRIVACY POLICY

At Nisa's Beauty, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Delivery address

  • Billing information

  • Order history

How We Use Your Information

We use your information to:

  • Process orders

  • Deliver products

  • Provide customer support

  • Send order updates

  • Improve our website

  • Send promotional offers (only if you've opted in)

Payment Information

Payments are processed securely by our trusted payment providers. Nisa's Beauty never stores your banking or card details.

Cookies

Our website uses cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyse website traffic

  • Improve your shopping experience

You may disable cookies through your browser settings.

Marketing

If you subscribe to our newsletter, we may send:

  • Promotions

  • Product launches

  • Exclusive offers

  • Beauty tips

You may unsubscribe at any time by clicking the unsubscribe link or contacting us.

Sharing Your Information

We do not sell your personal information.

We only share information with trusted service providers when necessary, such as:

  • Couriers

  • Payment providers

  • Website hosting providers

Data Security

We take reasonable steps to protect your personal information using secure technology and industry best practices.

Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion where applicable

  • Withdraw marketing consent

  • Lodge a complaint with the Information Regulator

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy Updates

We may update this Privacy Policy from time to time. Changes become effective once published on this website.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Nisa's Beauty

📧 [your email]

📱 081 383 2543

Privacy Policy
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