TERMS & CONDITIONS
Welcome to Nisa's Beauty
Welcome to Nisa's Beauty. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. About Us
Nisa's Beauty is an online retailer offering premium skincare, wellness and beauty products, including products from trusted brands such as Infinity Crystal and Essel.
2. Eligibility
By using this website, you confirm that:
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You are at least 18 years old, or have permission from a parent or guardian.
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The information you provide is accurate and complete.
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You will not use this website for unlawful purposes.
3. Products
We strive to ensure all product descriptions, images and pricing are accurate.
However:
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Colours may vary slightly depending on your screen.
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Packaging may occasionally change without notice.
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Product availability is subject to stock levels.
Nisa's Beauty reserves the right to discontinue products or change pricing without prior notice.
4. Orders
Once your order has been placed, you'll receive an order confirmation email.
Your order is only accepted once payment has been successfully processed.
We reserve the right to cancel or refuse any order where necessary.
5. Pricing
All prices are displayed in South African Rand (ZAR).
Prices include VAT where applicable.
Shipping charges are calculated during checkout.
6. Payment
We accept secure online payments through our approved payment providers.
Nisa's Beauty does not store your banking or credit card information.
7. Shipping
Orders are processed within 1–2 business days.
Delivery times vary depending on your location.
Once dispatched, customers will receive tracking details where available.
8. Returns
Due to hygiene and safety regulations, opened skincare, wellness and supplement products cannot be returned unless:
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The incorrect item was supplied.
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The product arrived damaged.
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The product is defective.
Claims must be reported within 48 hours of delivery.
9. Refunds
Approved refunds will be processed to the original payment method.
Shipping costs are non-refundable.
10. Health Disclaimer
Our products are intended to support beauty and wellness.
They are not intended to diagnose, treat, cure or prevent any disease.
Results may vary from person to person.
Customers who are pregnant, breastfeeding, taking medication or have existing medical conditions should consult a healthcare professional before using supplements.
11. Intellectual Property
All content on this website, including:
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Images
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Logos
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Product descriptions
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Graphics
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Branding
is the property of Nisa's Beauty unless otherwise stated. Content may not be copied or reproduced without written permission.
12. Limitation of Liability
Nisa's Beauty shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our products.
Our maximum liability shall not exceed the value of the purchased product.
13. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
14. Contact Us
Nisa's Beauty
📍 Westville, Durban, South Africa
📧 Email: info@nisasbeauty.co.za
📱 WhatsApp: 081 383 2543
PRIVACY POLICY
At Nisa's Beauty, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
Information We Collect
When you place an order or contact us, we may collect:
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Name
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Email address
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Telephone number
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Delivery address
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Billing information
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Order history
How We Use Your Information
We use your information to:
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Process orders
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Deliver products
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Provide customer support
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Send order updates
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Improve our website
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Send promotional offers (only if you've opted in)
Payment Information
Payments are processed securely by our trusted payment providers. Nisa's Beauty never stores your banking or card details.
Cookies
Our website uses cookies to:
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Improve website performance
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Remember your preferences
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Analyse website traffic
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Improve your shopping experience
You may disable cookies through your browser settings.
Marketing
If you subscribe to our newsletter, we may send:
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Promotions
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Product launches
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Exclusive offers
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Beauty tips
You may unsubscribe at any time by clicking the unsubscribe link or contacting us.
Sharing Your Information
We do not sell your personal information.
We only share information with trusted service providers when necessary, such as:
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Couriers
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Payment providers
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Website hosting providers
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Data Security
We take reasonable steps to protect your personal information using secure technology and industry best practices.
Your Rights
Under POPIA, you have the right to:
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Access your personal information
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Request corrections
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Request deletion where applicable
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Withdraw marketing consent
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Lodge a complaint with the Information Regulator
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Policy Updates
We may update this Privacy Policy from time to time. Changes become effective once published on this website.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Nisa's Beauty
📧 [your email]
📱 081 383 2543
